Privacy Policy

1. Introduction

This Privacy Policy describes how Pathnexis Solutions Private Limited (“Company”, “we”, “our”, “us”) collects, uses, processes, stores and protects information in relation to its software product Windfolio, a cloud-based POS and billing software platform (“Platform”).

By accessing or using Windfolio, you agree to the practices described in this Privacy Policy.

2. Nature of Business

Windfolio is a Software-as-a-Service (SaaS) POS and billing platform. The Company does not sell physical goods, handle logistics, or manage shipping.

Users include retail stores, restaurants, service providers, and other commercial establishments.

3. Information We Collect

A. Business Information

Business name
Business address
GSTIN
PAN (if required for invoicing)
Nature of business

B. Account Information

Owner / authorized person name
Email address
Mobile number
Login credentials

C. Transaction & Billing Data

Invoice data generated through Windfolio
Sales records
Customer billing details entered by user
Subscription payment history

D. Technical Information

IP address
Device type
Browser type
App version
Log data

E. Payment Information

Subscription payments are processed via third-party payment gateways. We do not store card details, CVV, UPI PIN, or net banking passwords.

4. Purpose of Data Collection

Account creation and management
Providing POS software functionality
Subscription billing
Customer support
Product improvement and analytics
Legal and regulatory compliance
Fraud prevention and security monitoring

5. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards to protect data from unauthorized access, loss, or misuse.

No digital transmission is completely secure. Users are responsible for maintaining confidentiality of their login credentials.

6. Data Sharing

Payment gateway partners
Cloud hosting providers
Legal authorities (if required)
Auditors and chartered accountants

We do not sell or rent user data.

7. Data Retention

While the account remains active
As required under Indian tax and accounting laws
For fraud prevention or legal disputes

8. User Rights

Access personal data
Correct inaccurate data
Request deletion (subject to law)
Withdraw marketing consent

Requests can be sent to: support@pathnexis.in

9. Children’s Data

Windfolio is intended for business users and is not directed toward minors.

10. Changes to Policy

We may update this Privacy Policy at any time. Changes will be published on the Platform.

11. Grievance Officer

Name: Anjan S S

Designation: Director

Company: Pathnexis Solutions Private Limited

Address: Bangalore, Karnataka

Email: support@pathnexis.in

Response Time: Within 7 working days