Instagram DM Automation & Social Messaging | WhatNexis
Turn Instagram Reels, comments, and Story mentions into direct sales with official Meta Graph API automation, automated DM triggers, and shared inbox on WhatNexis.
Turn Instagram Reels, comments, and Story mentions into direct sales with official Meta Graph API automation, automated DM triggers, and shared inbox on WhatNexis.
Frequently Asked Questions
How does Instagram Reel comment-to-DM automation work?
When followers comment a trigger keyword (such as "PRICE", "LINK", or "BUY") on your Instagram Reel or Post, WhatNexis automatically dispatches a private DM containing the product checkout link, coupon code, and catalog within seconds.
Can WhatNexis automatically thank users who mention our brand in Stories?
Yes. WhatNexis detects Instagram Story mentions in real time, sends an automated thank-you direct message, and can provide an exclusive voucher to incentivize immediate repeat purchases.
Does Instagram automation use the official Meta Graph API?
Yes. WhatNexis connects exclusively through the official Meta Graph API for Instagram Professional accounts, ensuring complete account safety, zero shadowbans, and 100% policy compliance.
Are Instagram leads accessible alongside WhatsApp chats?
Yes. WhatNexis unifies incoming Instagram DMs and WhatsApp conversations inside the same shared team inbox, allowing agents to reply to both channels without switching apps.