WhatsApp Business App vs API: Which One to Use? | WhatNexis
Compare WhatsApp Business App vs API. Learn key differences in broadcast limits, chatbots, green tick, and pricing to pick the right one for your business.
Compare WhatsApp Business App vs API. Learn key differences in broadcast limits, chatbots, green tick, and pricing to pick the right one for your business.
Frequently Asked Questions
Can I keep my existing phone number when switching to the API?
Yes. You can use your existing mobile or landline number for the API. However, you must first delete your account from the standard WhatsApp mobile app before Meta’s Cloud API can register it. WhatNexis provides complete onboarding support during this transition.
Do I lose my chat history when upgrading from the App to the API?
Because the API operates on a cloud dashboard rather than your local smartphone storage, historical chats stored locally on your device do not automatically sync to the API dashboard. We recommend exporting important chat backups before switching.
How long does it take to activate the WhatsApp Business API?
With WhatNexis, most Indian businesses with a verified Meta Business Manager complete onboarding and launch their first broadcast within 48 to 72 hours.
Can I switch back to the regular app if I don’t like the API?
Yes. If your business requirements change, you can offboard your number from the Cloud API and re-register it on the standard WhatsApp Business mobile app at any time.